Chargeberry purchased from chargeberry.com comes with a limited warranty of one (1) year starting from the date of delivery. Unless otherwise specified, this warranty covers the hardware components of the Product as originally supplied and does not cover, or partially covers, software, consumable items, or accessories, even if packaged or sold together with the Product.
The limited warranty covers only product defects that are caused by workmanship or build materials. To make a claim, please present your original invoice, serial number of the Product, and photo evidence of the Product’s defects to Customer Support at support@chargeberry.com.

Kromtech Alliance Corp. may use the rebuilt, reconditioned, or new parts and components when repairing any product. Alternatively, we may replace the defective product entirely with a rebuilt, reconditioned, or new Chargeberry product.

The limited warranty does not cover:
  • Defects or damage resulting from accidents, neglect, misuse, or abnormal use; abnormal conditions or improper storage; exposure to liquid, moisture, dampness, sand, or dirt; unusual physical, electrical, or electromechanical stress.
  • Scratches, dents, and cosmetic damage, unless caused by Chargeberry.
  • Ordinary wear and tear.
  • Defects or damage resulting from the use of the Product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by Kromtech.
  • Any physical feature defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by Kromtech.
  • Defects or damage resulting from external causes, such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source.
  • Products that were not purchased from chargeberry.com.

Please contact Chargeberry Customer Support for enquiries regarding the Limited Warranty.

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